royalcaribbean.com

1.4
1.4 Based on 101 reviews

Royal Caribbean...

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Jonny Morris
Important Warning for Injectable Medication Users

Important Warning for Injectable Medication Users
If you rely on injectable medication that needs refrigeration, proceed with caution. The staff provided me with a portable refrigerator since the one in the room wasn’t cool enough. However, while I was away, they moved my insulin from the room cooler to the one they brought in, but they forgot to switch it to cold. As a result, my insulin was ruined. It took three days to recover my medication on the island. Additionally, they attempted to charge me for a hospital visit, but fortunately, that was unsuccessful. This could have had serious consequences, so be vigilant. They should not have handled my medication without my consent.
Update: They initially denied the incident until I presented documentation. All reports were logged in their system.

2
Date of experience: Jan 14, 2026

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