Our cruise was cancelled 24hrs out from departure that we were planning for over a year, it's hard to not get mad at the cruise line for this and I'm not as they do not cancel trips easily.
What I am mad and frustrated at I still have not received 1 cent back of my promised 100% refund, some 10k as they tell me that it will be processed from the 6th Feb yes, the last day of the non-cruise, instead of the 25th Jan when it was officially cancelled.
If I did not have another cruise booked already so I can use the future cruise credits, I would not sail with Royal Caribbean again.
This is a large company holding onto millions of dollars that they owe customers for goods and services that were not supplied, earning big interest.
Pay my money back you owe me.
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Royal Caribbean
