royaldesign.com

4.1
4.1 Based on 181 reviews

...

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Mustang_GT47
Avoid this company like plague

Avoid this company like plague. I purchased two Gubi lamps (as European brand) from Royal Design and was charged with over $2000 in custom tax (more expensive than lamps themselves) because these lamps are made in China. During the purchase process, Royal Design failed to warn me in any manner about the potential tariff risk. They also did not warn customers anything about the “made in China” risks. After communication, they said “Below text can be found in our terms of purchase: ‘The prices displayed on-site are our current prices, excluding possible taxes & customs fees and transaction fees that may apply. These fees are not charged by Royal Design and the customer bears responsibility for any such fees, please check your local laws. Price changes may happen at any time without prior notice. Prices do not include shipping fees. Shipping fees apply and are added at checkout before you complete your purchase.’”Buy from this place if you want to be lectured on the fine prints in the purchase agreement that no one clicks in and end up paying $2000 more for what you buy.

1
Date of experience: Jul 03, 2025

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