Worst Customer Service I have experienced! I have been trying to get into contact with the Support Team since January 5th because the carpet sent to me is blotchy, bad quality and does not match the measurements stated online. I just want to return the carpet and need a return label or some sort of instructions to send it back.I can‘t reach anyone via phone and the chat only provides a Chatbot which doesn’t understand my problem. I have sent numerous emails and last Friday someone finally contacted me about a lamp?!?!? I mailed back of course and now I’m not receiving any answer - again. This is quite ridiculous and very annoying for me as a customer. I will not purchase anything from Royal Design in the future!
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Skandinavisches Design von seiner besten Seite. Deutschlands größte Auswahl an Design für Ihr Zuhause.
