After my 1st email you requested that I complete an enquiry form which I duly did. You then came back and stated I had to complete a 1-off withdrawal form, again I did this. However my email made it perfectly clear I wanted to take a payment so why wasn’t the form sent to me in the 1st instance. Over a week was wasted. Once right form completed payment made promptly.
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Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.
