I had to call Royal London's Customer Services Team to deal with an issue and was expecting a typical, scripted reaction to my enquiry. What I received was the exact opposite! The Consultant who picked up my call, Guy Warburton, went over and above in his role to make me feel at ease, calmed and reassured! I couldn't thank Guy enough for his attitude. He was a rare find and I am so grateful for his patience, understanding and commitment to resolving my issue. 10/10 to you Guy! Thank you so much!
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Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.
