I've had a few ups and downs in crystallising my pension with Royal London over recent months. It's been an annoying blip in an otherwise 15 year relationship with an excellent organisation. However, throughout this uncharacteristic recent episode, Morgan Hulme has truly been a shining star, navigating me safely through the trials and tribulations to get the right outcome. She is super diligent and has far more intestinal fortitude than I do in dealing with internal bureaucracy and getting straight to the heart of an issue. If I was still in business, I'd want her to lead my Customer Relations team. She is a great ambassador for Royal London and they are extremely fortunate to have her relationship management skills.
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Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.
