communication via email is unnecessarily difficult with the mail lock process and responses takes 1-3 weeks., its now been several months for me to have a issue resolved, something that I believe is fairly simple... we want all of our plans showing on our online portal, pretty standard.Serious improvements necessary.
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Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.
