Trying to claim my pension payout, started at the beginning of November, was sent a letter with a form to fill in and send back in a pre addressed envelope, sent back the same day 7 th November 24 , was told on phone once they received it I would get my payout , heard nothing so rang on the 6 th December 24 was told they hadn’t received my form , I don’t believe that as it was a pre addressed envelope, any how asked for another form to be sent out ,told to send back by recorded post £8 later , was told as soon as they received it I would get my payout in 5 working days .Sent back on 9th December 24 , rang up today as still not got payment , told they received it Friday 13 th 24 again another lie , recorded delivery is next day ,told they would chase it up , should get it by the end of this week , won’t hold my breath , absolutely disgusting from a large company like this .All I can think of is they try and keep you money as long as possible to get the interest
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Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.
