The agent Katarina who I spoke with on the 19th February was very pleasant and polite and excellent at explaining my options.
Following my earlier call and information received, I also spoke to Hanife today (4th March).
Hanife spent time and was very helpful indeed in providing me with further information and assisted me in carrying out my request. Her explanations were very clear and her customer service skills were wonderful.
I found Royal London easy to contact and they have very professional and personable customer service agents. Thank you!
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Royal London is a purpose-driven modern mutual, helping our customers, members and wider society protect today and invest in tomorrow. The UK’s largest mutual life insurance and pensions company. Award winning products and services.
