I have an account which I have been using to invest in Digital Silver, for the past 11 days I have not been able to sell, an ' internal server error' appears and after several conversations with customer care and two emails all they say is the issue has been raised with IT,very concerned as another reviewer has said his silver investment in Digital silver has been frozen. I have now sent a registered letter to headquarters requesting that they solve this issue, I have taken legal advice and will pursue this matter.
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The Royal Mint is a British maker of thoughtfully designed products and services. We make original coin collections and gifts as well as investment opportunities and currency solutions. With 1,100 years of heritage and expertise, The Royal Mint is a world leader in the design and craftsmanship of precious metals.
Trust Pilot is monitored periodically and fact checked for accuracy.
If you are a customer with a complaint and need support with this query please contact headofcustomerservices@royalmint.com.
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