I deposited and played on the Royal Panda platform and requested a withdrawal / refund of €2,365.Despite multiple attempts to contact their support over an extended period, I have not received any meaningful response, nor has the amount been returned.At this stage, the complete lack of communication is unacceptable. As a customer, I expect transparency, professionalism and timely handling of financial matters. Unfortunately, my experience with Royal Panda has fallen far below these basic standards.I have now issued a formal legal demand for repayment. Unless this matter is resolved promptly, I will continue to escalate it through appropriate regulatory and legal channels.I strongly advise prospective players to proceed with caution until this issue is properly addressed.
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Royal Panda is a fully regulated online casino entertaining players with 1000s of Live Casino, Casino and classic slot games, like Book of Dead. Exclusive tables like Royal Panda Live Roulette and Royal Panda Live Blackjack are also available, along with Royal Jackpot—for your chance to win millions while playing jackpot games.
With so many exciting games to choose from, you can start playing at home or on the go with a deposit as low as $10/€10. Use Skrill, Card, Apple Pay and Paypal to get started. Once all the legal bits (account verification) are completed, withdrawals are quick and easy with winnings typically paid within 5 days.
On top of hassle-free deposits and withdrawals, new players can sign-up in just a few steps to enjoy a fun and rewarding experience from day one.
And finally, to make sure you have a ‘royally good time’, Royal Panda’s customer service team is always available for any questions or advice, via live chat and email; with the Help Center offering answers to all the most common queries.
Your experience matters, which is why your review will help us continue improving our service for you and other players. So tell us, what do you like most about Royal Panda?See more
