Have just got back from a 2 week holiday at splash, punta Cana, unfortunately very disappointed, the holiday was booked at the beginning of the year, but decided to upgrade to diamond club, just a few weeks before the holiday, we was in block 29, absolutely grim, mould on the walls, leaking air con, bed bugs. Buffet restaurant was dirty, staff unhelpful. We decided to use next doors buffet, which was much nicer as were staff. Hard to book into restaurants, closed more than open. Butler met us first day, after that showed no interest, until last day.Room cleaners were very good, but would be random what was topped up in the fridge.5 out of the 7 of us, went down with a sickness bug, apparently people have been having this for several months at both hotels.I went to Senegal last year for a lot cheaper, and the standards were much better.
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