What a terrible experience with RSA /INTACT .I put a claim in for our Leaky roof.It was coming through the ceiling.we got a local roofing company to look.they changed the batons put new waterproofing in and new lead flashing!reused the tiles.when I contacted RSA. They totally dismissed my claim said roofs should be maintained ever 6/12 months (really). said we should have waited for there surveyors. Even though water coming through ceiling constantly!They said would have to check weather forecast.it has done nothing but rain for the last 3 weeks.Have been with Nationwide over 30 years also had mortgage with them.Dismissed my claim within 48 hours.House insurance not worth the paper it's written on.£420 down.the drain.The claim was only for £1820.Never ever claimed off insurance.even car insurance.Do not get home insurance with Nationwide/Royal sun alliance/Intact.Total waste of time!
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RSA is one of the world’s longest standing general insurers, providing peace of mind to individuals and families, and protecting small businesses and large corporations from uncertainty for more than 305 years.