My new fibre line was installed on 4th June 2025, but I only moved into my house and activated my line on the 12th. Everything was working fine till the next morning (13th). I reported the fault immediately, but 6 days later I still don't even know when I can expect my wifi to be restored. I have to phone every day and every day they promise to provide feedback. My fibre line is with Openserve which is just as useless. In the meantime I have to pay for the service from the 4th of June.
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