rsaweb.co.za

1.7
1.7 Based on 138 reviews

...

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Jordie Coleman
I am not a happy camper

I am not a happy camper. Today the 12th of November our internet was cut due to non payment as per Rsaweb, we payed the account on the 3rd of November. My wife phoned them tonight and after a long time on hold, Rsaweb employee told my wife we need to send a bank statement per email to proof we have paid. This will obviously happen tomorrow only. If Rsaweb said sure we will connect you immediately, but will disconnect you tomorrow if no proof are submitted, I would have been okay with this. We are customers of Rsaweb for many years, and this is the way they treated us, I do not need them.Fortunately we pay monthly and I have no contract with them. I will be looking elsewhere for better service.

1
Date of experience: Nov 12, 2024

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