I did an order in the 14th Oct 2024 and submitted all required Documents. I was advised to call in on the 28th of October to finalize which I did. On the 1st Nov 2024 I called in because I did not receive a router after having cancelled my subscription with my existing isp only to be told by RSA Web projects team that the order wasn't even placed with Openserve and that it could take another 5 to 10 business days to be activated. No one in Sales or projects calls you back and they have loaded a debit order on my account so I now have to pay for nothing whilst having to reactivate my old ISP. Don't chose this company if you don't want problems.
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