RSAWEB, what an incredible hogwash company that is!We cancelled their services and of course were committed to the 30 days cancellation windows. After a week a courier was at the gate collecting the router...hold on, we have the right for still 30 days internet service. Not that RSAWEB cares, they shut us down which is already breach of contract.We were also told in writing the VOIP (phone line) would be transferred to the new provider WIRULINK. RSAWEB did not do so and now they claim they cannot find the number, they simple cancelled our business number! First of all the reason why leaving RSAWEB is a company becoming to big, too fast and they have automated systems rather than personal client contact. Not only I lodged a complaint to the Ombudsman, we will see them in court!1st world technology, 3rd world RSAWEB 'technicians'. Reason why we left: our internet started cutting off on a regular basis in November last year, their own technicians (after demanding one as they said there is no problems) said there is something wrong. Miraculously the problem was solved (still claiming nothing was wrong), things went well and end of January 2024 back to the same issues as in November 2023. Same line, no issues at all with WIRULINK which actually has people talking to you rather than automated system that don't work in the first place.
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