When I started my account I asked for 50mbps/uncapped for R725. RSAWEB decided to push it up to 100mbps/uncapped and charge me R875 without asking me. They just let me know that’s my new package so after I discussed this with them, they changed it back. If I ask for 50mbps/uncapped then it MUST remain 50mbps/uncapped until the day I decide to change it. You don’t just go change it for me. If this ever happens again, I am leaving RSAWEB! You now pushed me up AGAIN to 75mbps/uncapped and charging me R822. I never asked to be changed. So please immediately change it back to 50mbps/uncapped and refund me the difference and change my price to R769 as agreed!!! My price went up to R769 on 1 December 2023. 3 Months later, you pushed it up to R822 and changed the speed without my consent for the SECOND TIME. I will be posting this on Hello Peter as well so that people can see how dishonest RSAWEB is!! Refund me and change my package to what it used to be and make sure this never happens again! You are wasting my time to write these emails.
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