What can I say that hasn't been said already by other people.DO NOT JOIN RSAWEBHow they were rated as the top ISP last year is an absolute mystery - corruption must be the only possible way this happened. I signed up for a Month to month service in Gauteng as I was on a short term work contract, when I relocated to the Western Cape I was forced to 'Migrate' my account as they refused to acknowledge this fact. I accepted to migrate only to avoid the cancellation fee (maybe I misread the promotion) and had confirmed the migration via call centre and email confirmation. After successfully having received an account and update (via email) that the line would be migrated, RSAWeb continued to debit my bank account with a new sign up fee + the cancellation fee and a charge for the router, which was now connected to the migrated line in Cape Town - this came up to almost R5k for an entry level fibre line!It's been 3 months and still they were issuing debit order instructions to my bank for the inflated fee. This is after my account has been OVERPaid...The call center agents have been helpful and friendly but in spite of their email correspondence and confirmation of my accounts financial status, RSAWeb managent seem to be running a scam.I am still awaiting rectification from management.
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