I am a new client. I signed up in June, they had a promotion running as fibre was installed in my area. I only went live on the 19th of October. First debit order was suppose to go off on the 1st of November and it didn't. When I queried it, I was told to pay an amount immediately and make further arrangements cause my account is now in arrears. Arrears not because of my own doings but because someone from RSAWEB didn't do their job properly. I haven't received any apology just that they want their money. If i had known I would be receiving this kind of treatment I wouldn't have signed up. I should've gone with another ISP..
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