My experience with RSA Web has been awful for over a week. I spent over a week without Fibre. Back and forth emails, so many calls. Being pushed from pillar to post. I literally had to beg for a technician to come out. Eventually a young technician named Christiaan came out and he listened to what the problem has been. Showed him all the tests I've done and he deduced that the router needed to be replaced. This he did. My Fibre has been working for over three hours now. Well done to him.
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