I would give them 0 stars if I could. We moved property and had to cancel the service, after sending us a ridiculous fee of almost 4000ZAR! we fought hard to challenge it and get it down to a reasonable price. We paid this and they continue to try and take money every month. Every time we raise a complaint, it generates a new ticket and nobody takes ownership of the problem. It has been months and and they are still trying to take money and tell us that we need to give 30 days notice of cancellation, despite also sending is emails to ackowledge that they have recieved our canccellation fee. I can't decide if they are completely incompetent, disorganised or dishonest. Probably a combination of all three! DEFINITELY AVOID THEM AT ALL COSTS!!!
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