ABSOLUTE WORST ISP EVER, THEY TAKE DAYS TO RESPOND ON THEIR WHATSAPP LINE, CUSTOMER SERVICE IS TERRIBLE VIA CHAT AND OVER THE PHONE, INCREASE PRICES WITHOUT NOTIFYING THEIR CUSTOMERS, CANCELS SERVICE WITHOUT PRIOR NOTIFICATION, AND HAS ON MORE THAN ONE OCCASION CANCELLED MY ACCOUNT BECAUSE SOMEONE BY THE SAME NAME CANCELLED THEIR ACCOUNT. HOW DOES A ISP WITH THEIR PREMIUM PRICES DELIVER SUCH ASTONISHINGLY TERRIBLE AND INCOMPETENT SERVICE? TRAIN YOUR AGENTS BETTER, HIRE MORE IF YOU NEED TO SINCE IT TAKES ROUGHLY AN HOUR TO GET THROUGH TO YOU GUYS AND DAYS FOR A RESPONSE ON WHATSAPP, ABSOLUTELY *** POOR SERVICE. HAVE YOU HAD BETTER REPRESENTATIVES, PAYING R800 P/M WOULDNT BE A PROBLEM.
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