Since September 2025, I have faced continuous problems. 1. I requested a relocation, but I was charged for a router I did not order. 2. A representative activated a debit order despite my explicit request not to, as I prefer to make monthly payments. 3. There was incorrect billing since my service was only activated after I called to have it done three days later. 4. A representative sarcastically informed me that my payment method was reset to EFT in November 2025, yet my bank account continues to be debited monthly, leading to unnecessary charges.
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