This company deals in lies and fraud. Avoid at all costs!
sales agent sibongile sold me a solution that didn't work as promised because of company bureaucracy and incompetent staff. After requesting cancellation and that my bank account not be charged for a broken product, this was ignored and they still tried to deduct money from my bank account fraudulently.
I was promised a callback by supposed team leader jared, which never happened. He only leads bad service and fraud.
These agents have created so many tickets that they don't even know what's going on anymore.
And then amanda and linda on whatsapp support just tells me my ticket has been flagged again and that I will be contacted.
After still not being contacted, i eventually ended up calling the useless people myself, and then mihlali confirmed that they are all lying as nothing has been actioned.
And this after being promised a refund by Tuesday, 10/02/2026 at the latest.
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