Similar to other reviews, cancelling the policy is very painful. They didn’t respond to my email to cancel so I called and arranged for my policy not to renew on 31 December. I received email confirmation. I then randomly received another email a few days later advising it would be cancelled on 15 December. I contacted them requesting they dont cancel it until 31 December as per my initial request not to renew the policy. This was then confirmed on email that the policy would run until 31 December and then not renew. I then unbelievably got an email a few days later saying the policy would auto renew on 31 December. Absolutely ridiculous.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to the new era of RSPCA Pet Insurance. As of 1 April 2026, RSPCA Pet Insurance entered a new strategic partnership with a new insurance partner - Pacific International Insurance.
