Had a policy for our 2 dogs for very long time, on calling to transfer the policy into my fathers name as primary carer they reinstated a whole NEW policy with an increased premium. Not advised of this at the initial conversation had with the representative and very poor communication. Be aware of ‘sneaky’ fees and any reason to bump up the premium. The representative I spoke to refused to escalate my complaint and it was left there. Have now changed insurance providers and have never been happier!
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Welcome to the new era of RSPCA Pet Insurance. As of 1 April 2026, RSPCA Pet Insurance entered a new strategic partnership with a new insurance partner - Pacific International Insurance.
