Find any loophole possible and excuse for avoiding claim. Had legitimate claim but they managed to find a way to suggest a preexisting undiagnosed condition was related. Asked for cancellation of policy and still waiting days later. Holland don’t care about your pet. They only care about their back pocket. Total rort. “In 2019, Choice awarded the entire pet insurance industry a Shonky award for ‘emotionally manipulating’ pet owners into buying poor-value insurance,” Veyret said. “Choice experts found pet insurance policies riddled with exclusions, many with unfair terms and conditions buried deep in the product disclosure statement. Some insurers have improved their products since then, but it’s clear they still need to do much better.”
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Welcome to the new era of RSPCA Pet Insurance. As of 1 April 2026, RSPCA Pet Insurance entered a new strategic partnership with a new insurance partner - Pacific International Insurance.