As per other reviews I see online, my experience with this agency has been so frustrating. Cannot access my account due to this infamous 403 error code that forbids you access to your account. Called several times and the customer service is appalling. One agent hung up on me three times! I was told there's no manager available to assist and calls can't be transferred internally. All I want to do is pay my annual 40 euro fee. I've been told I will incur penalties if not paid on time so my only other option is to fill out all the details on a paper application that are already entered on my account. I'm not looking for an administrator job, I just want to pay. You can't even pay by credit card over the phone! The staff are rude and unhelpful. Why are good landlords obliged to pay for such a bad service? Maybe Joe Duffy needs a call????
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