rubylane.com

4.5
4.5 Based on 2.3K reviews

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Matthew
Ruby Lane used to be a stellar platform…

Ruby Lane used to be a stellar platform for high-end antique and vintage jewelry. It all changed when they moved Palmer to COO. Under his supervision the platform started hosting multiple sales a year, demanding the seller list a specific number of items at 50% off in order to list items at a lower discount rate; while Ruby Lane kept their commissions the same. As their company faltered, rather than go back to their original platform ideas, they imposed a $40 monthly fee to their shop owners. Ruby Lane is like all other “woke” companies-they go so far left they cant get out of their hole. This platform has lost many good sellers as well as buyers-while attracting the “discount bargain” buyers-who want to complain and return items. Ruby Lane is no longer the platform it used to be. Great job Palmer. You have managed to crumble a great platform into a bargain basement red tag sale.

1
Date of experience: Sep 28, 2025

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