I don't like that Ruby Lane doesn't seem to track well on when their sellers have discontinued or closed their shops. I had to file a fraud complaint earlier this year to get my money back for an item I ordered from a shop that was apparently not in business anymore on RL. I also don't like that vendors are allowed to treat customers badly. During the past 3 years, I've had 3 difficult, rather nasty dealings with several RL vendors. I don't appreciate a vendor who censors me because I didn't respond in a timely fashion to their email - really?! I just found that I was being censored by an RL vendor to purchase an inexpensive item. I've never purchased anything from this vendor before, not sure what the problem is! But that's OK, I found & purchased a much nicer version of the same type of item from another vendor!
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