Once the vendor and I had agreed on a price, it was very easy to make the purchase. I was especially thankful that Ruby Lane had agreed in advance to honor 10% off. The only thing I can think of to improve the experience is to NOT cancel that offer within two hours of placing the item in one's cart. There are NUMEROUS legitimate reasons why most people cannot honor that time frame; in my case, it was a matter of getting more input from the seller about the materials used in the item BEFORE I made the purchase. Your vendor has consistently been above board i.e. you can trust her to answer truthfully. I KNOW that what I see is what I will get.
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