Purchased jewelry from a shop on Rubylane. Item was placed on layaway. With only one payment left, the shop left Rubylane and I was on my own to contact the shop and complete the transaction. I’m hoping the shop honors the purchase, I’m optimistic they will. But buyers need to be aware that when shops pull out, there is nothing Rubylane can do to help resolve an issue. I’ve done a lot of business on Rubylane and have been very happy with my purchases. But after this experience, I’m not sure I’m comfortable with the risk.
Claim your business profile now and gain access to all features and respond to customer reviews.
