Ruby Lane is a company that you definitely want to steer clear of!! Ruby Lane stands behind the most nefarious and unscrupulous dealers on their website. I purchased a Victorian bracelet on Ruby Lane which was misrepresented by the dealer in both wrist size and condition. I sent the bracelet back to the dealer and now, he is refusing a full refund due to him stating the damage on the bracelet (which I received as damaged) was caused by USPS. In order to get my money back, I would have to commit mail fraud by filing a bogus insurance form with USPS. I say - No Way! Ruby lane is fully in tandem with this crooked dealer!! BEWARE!!
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