rubylane.com

4.5
4.5 Based on 2.3K reviews

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LISA SCOTT
The customer experience is clunky

The customer experience is clunky. There is no place to edit/update your payment information. I was unable to click on the payment for a credit card to see which card is on file so I clicked on check thinking I would be brought to a screen to put in an electronic check. When I clicked on check I purchased the item. Also, unsubscribing to emails does not work. It shows on my acct as not being subscribed but yet I receive emails every day. The browser I use is Firefox

1
Date of experience: Dec 05, 2022

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