rubylane.com

4.5
4.5 Based on 2.3K reviews

...

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Bellatoujours
Not easy to complete my first purchase…

Not easy to complete my first purchase on Ruby Lane! Not sure there will be a second on this platform. Made offer, received counter offer and had one more opportunity to present my second offer. Despite multiple attempts, the system would not let me. Finally accepted the seller’s offer and moved to complete purchase. Next, tried multiple times to pay for my purchase. Their system kept telling me my card would not work through PayPal. Their system never even attempted to debit my card. Woke up this morning and tried a different PayPal route. This time it worked.Now, want to see my purchase on a larger screen. My order will show me lots of details but will not let me look at other than a thumbnail sketch of my purchase. I am online for work and my business throughout the day, so this isn’t user error. Next time, I’ll purchase the same item through eBay or Etsy and avoid all the system hassles. The same item was posted on all three sites.

1
Date of experience: Jun 30, 2022

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