Ruby Lane requested a review after I purchased something but before it was received. How can I fix the level of excellence when I don't know what Ruby Lane would do if something went wrong with the sale and the seller wouldn't make it right? That is when the quality of an antiques website really shows. Regarding the purchase, it was easy to find what I wanted, easy to contact the seller, and easy to complete the purchase. I suggest Ruby Lane change the timing of the review request to cover the whole process. I would think that would be of interest, and I might have been able to give five stars.
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