rubylane.com

4.5
4.5 Based on 2.3K reviews

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Terry Farrell
I bought a antique clock that was falsely labeled to lure in buyers…

I bought a antique clock that was falsely labeled I believe trying to justify their high asking price. I was excited because it was my first Ruby Lane purchase (Ellie's Treasure Shop) and they had a antique clock with a very rare movement in it. But, I received an e-mail and a call from the seller a few days after the purchase stating the clock I bought did not have the movement they listed in the main title of the clock for sale but it had a more common, not as rare movement, in it which is less desirable and sells for less. This is false advertising almost like a bait and switch technique. I was extremely disappointed! They did offer me a full refund which I accepted since they falsely listed the item. This is the first and the last time I will ever buy from RUBY LANE!I don't trust Ruby Lane and never will again.BEWARE to any other buyers looking at this site to buy an item. They might do the same to you.

1
Date of experience: Dec 28, 2021

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