Perhaps due to time zone changes… Responses seemed to be a little slow by email. A more immediate chat option would be much more beneficial. Also, updating the status of the order in the site would prevent much unnecessary confusion! The reason there was an issue, is because the status was not updated. If this were fixed, things would improve drastically. Thank you for all your assistance that you did provide. I look forward to trying the product soon. Also, second day shipping should be “second day shipping“. Not four day.
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