I was promised 10% promotion discount in November and December 2025. I assumed i got it till I looked at my account. I was charged full price. After I complained I was given the discounts for last 2 months for January order which is fine. I see there is another 10% promotion discount for January. I was told I can't get it. So it's my fault that Rugiet doesn't know how to apply discounts when promised to a regular prescribed customer. I'm pissed off. Its my fault! How ridiculous, RO has same or close to similar product and has same effect as Rugiet and is cheaper. I have no complaints about the product but the management and billing sucks as of today. I will see if on January 20,2026 will be my last prescription!
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