Ordered on the 9th Nov.. Then i read they are not in the UK and they scam...I contacted online chat the 10th Nov...This is what they said..Unable to Cancel Order ID#NCT5MKSDNGAAdrian joined the conversationI am sorry that we were not able to cancel this order prior to it being loaded up for delivery. It is en route to your destination, but it will be easy to return once it arrives. If you prefer, we can initiate a return request and send you the necessary return instructions.Adrian • 4mrefund me• 4mWe cannot process a refund unless the item will be returned to us. Once you receive the package you are welcome to contact us and we will process a return label request for you. As mentioned above all important information are posted on fine print on our website. You are more than welcome to file a claim with your bank and we also have reserve rights to also counter claim as we have already shipped out what you ordered online, as based on our refund and return policy. Again, not being able to cancel an order is not a scam. Is there anything else for today?UpdateRug came and it was out of shape not square and poor quality...Just get one from dunhelm... Why deal with this outfitThey have complained to Trust Pilot to get this review off like they do with all bad reviews
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