Purchased from rugs.co.uk however they are an AMERICAN company and if you want to return anything then guess what, you'd have to return it to the USA.Sending a rug to the USA is not cheap and basically not economically viable. They do offer a partial refund if you decide to not return.It is not clear on their .co.uk site this is the case.I have therefore given the rug to my local charity shop so that at least someone can maybe benefit from this mishap.In short - returns are not practical.
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