I really like the company! I've sent several emails already. Don’t be misled by their response. They have stated that they don’t accept returns, which seems to contradict consumer rights. Returns should only be restricted for personalized or perishable items, and mascara doesn't fall into that category within 14 days. I think consumer protection authorities would be interested in this company's practices.
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Your body changes as you age. Your beauty products should too.
