UPDATE - To set the record straight, I received a refund from Rumi Cosmetiques fairly quickly after my negative review. It's a shame that I had to resort to this as I've used this product before and it is one of the few that have been very effective.**************************************************Order #187888 - I emailed you on the 11th and 23rd September but you haven't replied.You sent me a small tester version of the LashCare+ Serum instead of the full size in branded packaging. I have ordered this product twice before this order and so am fully aware of the size of the item.If you haven't actioned a refund or sent me the product I ordered and paid for within 7 days, I will contact my credit card company to refund my payment and also Trading Standards to make an official complaint about Rumi Cosmetiques.It appears, according to other comments on here, I am not alone in being ignored and using this platform is only way to elicit a response. I would suggest that you respond to me directly via email in order to limit any further damage to your company's reputation.
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