The amount I owed was unclear, and when I was told I had a balance through an ambiguous email, they didn’t tell me what the amount was that I owed. They told me I could pay easily online, I cannot find the place to pay online or chat with people. On my account it is unclear how to get help or how to pay any additional fees. I have called and left messages with no return phone calls. I have emailed three times to the correct email and no one has responded.My mother-in-law and my husband sent their passport applications through USPS and got them back within a couple weeks with no issues and none of these extra fees and supposed help. I have wasted so much time and money on this “service.” I still don’t have my passport and I’m still trying to pay the remaining balance. I don’t recommend the service at all.
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RushMyPassport is a leading US Passport expediting service. We have helped tens of thousands of U.S. citizens receive their passports in as little as 24 hours.
