We had a customer damage the van. They refused to stay for the return inspection as they were aware the damage would be noted. When we put in a claim with RVezy they contacted the renter who stated they weren’t aware of how the damage happened and said we were trying to scam them. RVezy took their side and refused to honour our claim and charge the customer . After numerous calls and pictures before and after RVezy stated they would cover the cost and not charge the customer. This incident left a sour taste so we removed our van from their rental program.
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RVezy, founded in 2016 as one of the first peer-to-peer RV rental marketplaces, has evolved into an all-in-one platform for buying, selling, and renting recreational vehicles in the U.S. and Canada. The platform, started by RV enthusiasts for fellow RVers, has grown alongside the RV community to inspire and facilitate RV travel for every generation. RVezy relies on its technology, people, and partners to create a user-friendly and secure environment for guests, hosts, buyers, and sellers to make RVing the way it should be — easy.See more
