Been waiting for a replacement remote cuz the one that came with it never worked. I don't know why they wouldn't send it faster it's been a couple of weeks. I'm afraid that if it's not the remote that doesn't work then the unit doesn't work and I'm running out of time to return it.
Claim your business profile now and gain access to all features and respond to customer reviews.
R.W. FLAME was founded in 2017. The "R" stands for Robert, our founder's first name, and the name of our company, "Rowan LLC". "W" represents the last name of our founder, Wang. "Flame" signifies our heating appliances that bring warmth to cold buildings and to our hearts. Our founder, Mr. W, is a professional fireplace engineer. Our fireplaces are popular across Europe and America, becoming a beloved and preferred choice for many. We aim to bring warmth to cold buildings and happiness to people's everyday lives and Becoming an affordable and trustworthy brand.See more
