Horrible service, horrible product. Lights are amateur st best, heater provided no heat whatsoever. The requirements placed on me to return the product utterly ridiculous. How do I film the heater producing no heat? The "flame" looks like a person who never saw fire created it. Don't see the need for so many light colors and combos for a heater that generates no heat. DO NOT PURCHASE. if I could give negative 5 stats, I would.
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R.W. FLAME was founded in 2017. The "R" stands for Robert, our founder's first name, and the name of our company, "Rowan LLC". "W" represents the last name of our founder, Wang. "Flame" signifies our heating appliances that bring warmth to cold buildings and to our hearts. Our founder, Mr. W, is a professional fireplace engineer. Our fireplaces are popular across Europe and America, becoming a beloved and preferred choice for many. We aim to bring warmth to cold buildings and happiness to people's everyday lives and Becoming an affordable and trustworthy brand.See more
