Review Time
I was in the founders club, recently had low balance in my account, blocked my card on 2-3 failed charges. Poor app, useless links of re-instate form integrated, can’t even click that. Support team also sucks. In short, i am out of options without doing anything.
It's been a week since I've been trying to get in touch. I had nearly 200,000 in my account, and they blocked it without any prior notice. The helpline is unresponsive, my account remains inaccessible, and there’s no reply to my emails. I attempted to contact the authorities, but they informed me of serious allegations involving money laundering and numerous affected individuals. I urge everyone to report this situation.
My business has faced significant disruption for a week due to their actions. My account is still not activated, even though they were responsible for its deactivation. I completed the biometric verification as requested, paying a fee, yet my account remains inactive. Despite having a balance, they refuse to return it, leaving all my incoming payments in limbo. Their service is truly disappointing.
I have had money deducted by this service as well. I've been trying to contact support for 2-3 days, but I am not receiving proper responses. I've also messaged them via email without success. Please be cautious, as their support seems like a scam.
My business has faced significant disruptions for a week due to this service. My account remains inactive despite being the one they deactivated. I completed the biometric verification as requested, paying a fee, yet my account is still not activated. Even though there is a balance in my account, they refuse to return it, and all my incoming payments are stuck. Their service is completely unacceptable.
I've been using this service for some time, and it's one of the best digital banking experiences I've had. The app is user-friendly, transfers are instant, and the debit card works seamlessly. I had a minor issue with biometric verification, and the support team promptly resolved it with clear communication. It's refreshing to work with a company that values its customers. Highly recommended!
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SadaPay is a digital wallet in Pakistan paired with a MasterCard debit card. By removing the high costs of managing the physical infrastructure of traditional banks from the equation, we can pass those savings onto the customer to provide free financial services. Our mission is to eliminate the complexity of banking and simplify money for people and businesses through modern technology and delightful customer experiences.See more
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